Terms of Service

Effective Date: December 25, 2025

Welcome to Zafina House Loft. By accessing or using our website (zafina.store) and purchasing products, you agree to comply with these Terms of Service.

1. Acceptance of Terms

By placing an order or using our website, you acknowledge that you have read, understood, and agree to these Terms of Service, including our Shipping Policy, Return & Refund Policy, and Privacy Policy.

2. Orders and Product Availability

  • All orders are subject to product availability.

  • We reserve the right to cancel or refuse any order at our discretion, including situations of suspected fraud, incorrect pricing, or inventory issues.

  • We make every effort to ensure product descriptions, images, and pricing are accurate, but minor discrepancies may occur.

3. Pricing and Payment

  • All prices are listed in USD.

  • Prices are subject to change without notice.

  • Payment must be completed at checkout through our secure payment gateway.

  • We accept major credit/debit cards and authorized payment methods.

4. Shipping and Delivery

  • Free shipping is provided for all orders within the United States.

  • Processing time: 3–4 business days to prepare your order.

  • Standard delivery: 5–6 business days.

  • Customers must provide complete and accurate shipping addresses.

  • Orders include a tracking number, emailed once shipped.

5. Returns and Refunds

  • Eligible items can be returned within 7 days of receipt.

  • Items must be in their original, unused, and unopened condition.

  • Returns must reach us within 10 days of initiating the process.

  • Refunds processed within 5–10 business days to the original payment method.

  • Exchanges are not offered; customers must return items for a refund and place a new order.

6. Intellectual Property

  • All website content (text, images, graphics, logos) belongs to Zafina House Loft or its licensors.

  • Unauthorized use, reproduction, or distribution is prohibited.

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages from using our products or website.

  • Liability is limited to the purchase price of your order.

8. User Conduct

When using our website, you agree not to:

  • Use the site for unlawful purposes.

  • Interfere with website operations or security.

  • Attempt to access unauthorized areas.

9. Governing Law

These Terms are governed by Florida, United States laws.

10. Modifications

We may update these Terms at any time; changes will be posted on the website with the effective date.

11. Contact Information

  • Phone: 636-666-9625

  • Email: contact@zafina.store

  • Address: 111 Victoria Commons Blvd, DeLand FL 32724, United States